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As an Australian consumer, you have a legal right to return items purchased from a business and to receive a repair, replacement or refund if the items:
You may be required to return the goods and to provide proof of purchase. Remember, your rights to a return, replacement or refund for faulty or non-compliant goods are in addition to any other rights under the seller's return policy or any warranty that comes with the goods.
Consumer guarantees don't apply if you:
Note: This information is general in nature and is not intended to constitute legal advice. Please visit the ACCC website for more information about consumer guarantees and your rights.